What your customers see
Section titled “What your customers see”Here’s the experience you’re giving your customers, from the first share to money in the bank. Frak is word-of-mouth: your happy customers share your store with friends, the friends buy, and both sides earn a reward. No coupons to manage, no crypto knowledge needed on either side.
There are two people in every story:
- The ambassador: your customer, the one who shares.
- Their friend (the referee): the one who clicks and buys.
The journey, start to finish
Section titled “The journey, start to finish”Say your campaign pays €10 per sale, split €6 to the ambassador, €2 to the friend (Frak keeps €2).
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Sarah buys from your store. Right after checkout she sees a friendly card: “Share with a friend and you both earn.” She taps it.
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Sarah shares her link. Frak creates a personal link for her and she sends it to Tom on WhatsApp.
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Tom clicks and buys. He lands on your store, sees he’ll get a little reward too, and places a €50 order.
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You confirm the sale, both get paid. Once the order is confirmed, Sarah earns €6 and Tom earns €2, straight into their Frak wallet.
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Sarah gets a notification and comes back. “You earned €6.” So she shares again with the next friend.
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Tom collects his €2, and joins in. He installs the Frak app, watches his reward land, and sees how simple it was. Now he shares your store with his own friends, and the loop starts over with him.
Every friend who buys can become the next person sharing. That flywheel, share, buy, reward, repeat, is the whole point, and you only ever pay when a real sale happens.
The free wallet, in plain terms
Section titled “The free wallet, in plain terms”Rewards land in a Frak wallet, which lives in the Frak app. Your customers don’t need to know anything about crypto, and there’s nothing scary here:
- Created in about 10 seconds. No forms, no paperwork.
- Secured by Face ID or fingerprint. No password to remember.
- Email is only used to recover the account. Never for spam.
- Available on the App Store and Google Play. A quick install means customers can reach and withdraw their money fast.
How they get their money
Section titled “How they get their money”Customers always see exactly where a reward stands:
- Awaiting validation: the reward is reserved while the order is being confirmed.
- To collect: the sale is confirmed and the money is theirs.
- Cancelled: if the order is refunded or cancelled, the reward is voided too, so you never pay for a sale that didn’t stick.
Once a reward is theirs, it lands right in their Frak app. From there they can withdraw it straight to their bank account, with no extra steps and nothing for you to handle.
Where customers discover you
Section titled “Where customers discover you”Most sharing happens right on your store, through the buttons and cards you place. Customers can also find you in the Frak Explorer, a directory inside the Frak app where people browse brands worth sharing. Listing there is optional and free.