Add funds

Guide in progress

A full walkthrough with screenshots is on its way. Here’s the short version.

Rewards are paid from your Frak balance. On Shopify you top it up straight from the app. The charge goes through your usual Shopify billing, so there’s no separate checkout or invoice to manage.

Open the Funding tab in the Frak app, choose an amount, and confirm. Your balance updates once the payment clears.

Note

Top-ups take 1 to 5 business days to clear. Like any payment, they go through standard security and anti-money-laundering checks before the funds land in your balance.

Tip

You only spend what customers actually earn: rewards leave your balance only when a purchase is confirmed.

Coming soon: detailed steps and screenshots.